CUSTOMER CARE

Please feel free to get in touch through the 'CONTACT' page with any question. I want the highest standard of customer service for my business.

PRIVACY & SAFETY

All our products have European safety standards certificates, certified by the British Standards Institute. Please check on the below registration number for your evidence.

 

BS EN 12586:2007+A1:2011

 

We are happy to provide copies of certificates on request.

For more information, please check our FAQ page.

Stocking

As we do not produce a huge quantity for each design and we do supply some of the products to our stockist, sometimes you will find 'Out of stock online' for a certain product.  Please do get in touch if you wish to buy the product, and we can check with our stockist if they still have it in their stock and we will get back to you ASAP.

PAYMENT METHODS

- Credit / Debit Cards

- Paypal

YB Handmade London

ybhandmadelondon.com